Privacy policy

Privacy Policy

Welcome to salemela.in. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect To process your orders and provide a seamless shopping experience, we collect the following essential information:

  • Personal Details: Your name, phone number, email address, and shipping/billing address.

  • Payment Information: We use secure, encrypted third-party payment gateways (like Razorpay, PhonePe, or UPI). We do not store your credit/debit card numbers on our servers.

  • Device Data: IP address, browser type, and cookies to improve website performance and user experience.

2. How We Use Your Information We use the collected data strictly for business purposes, which include:

  • Fulfilling and delivering your orders.

  • Communicating with you regarding order updates, shipping (via SMS/WhatsApp/Email), and support.

  • Screening our orders for potential risk or fraud.

  • Sending promotional offers (only if you have opted in).

3. Sharing Your Information We value your trust. We do not sell or rent your personal information to anyone. We only share your data with trusted third parties necessary to run our business:

  • Shopify: To power our online store.

  • Courier Partners: To deliver your packages securely.

  • Payment Gateways: To process your transactions safely.

4. Cookies Our website uses "cookies" to enhance your shopping experience, remember your cart items, and analyze site traffic. You can choose to disable cookies through your browser settings, though it may affect some website features.

5. Data Security We take reasonable precautions and follow industry best practices to make sure your personal information is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

6. Your Rights If you wish to access, correct, update, or delete any personal information we hold about you, feel free to contact us anytime.

7. Contact Us For any questions about our privacy practices, please reach out to us at:

  • Brand Name: salemela.in

  • Email: dreamersantoshgolu+1@gmail.com

  • Phone / WhatsApp: +91-9693730893

  • Address: Bhagalpur, Bihar, India - 812005